FAQ Hotel MOTTO Wien

Our motto is passion, felt in every detail. We are unique, multi-layered, LGBTIQ-friendly, dreamy, and creative - but most of all, totally chilled out. Our focus is on cozy vibes and great service. We are always on hand for our guests, no matter the request.

There certainly is. High-speed WiFi is available free of charge throughout the hotel. This way you can work, surf, and share your most precious MOTTO moments instantly. #mymotto /@hotelmottovienna 

With pleausre we provide a cot or sofa bed for children under 6 years in our DELUXE rooms and SUITE JUNIOR - on request - free of charge. For families up to 4 person (2 adults and 2 children under 12 years) we offer connecting rooms at our DELUXE rooms (subject on availability).

Please get in touch with us directly booking@hotelmotto.at.

Yes, of course, we adore animals. To make pets feel comfortable at Hotel MOTTO, we charge an additional 19 € per night. For this, your fluffy companion gets all the necessary essentials.

The hotel is located directly on famous Mariahilfer Straße, right next to the Neubaugasse subway station on the U3 line. The hotel entrance is around the corner, at Schadekgasse 20. If you prefer to travel by bus, take the 13A in front of our entrance directly from/to the main station.
A personal transfer from/to Vienna International Airport can be booked directly through us. Please get in touch with us via mail hello@hotelmotto.at
 

Breakfast is not included in the rate as we do not offer buffet breakfast. With pleasure we offer a la carte breakfast at CHEZ BERNARD – restaurant et bar. 
Reservations for breakfast, lunch and dinner recommended in advance. www.chezbernard.at

With pleasure you can park your car at the close by public garage MAHÜ77 for a special hotel price of Euro 19,90 per car / 24 h. Payment needs to be done at the hotel - please inform the front desk to receive an exit ticket. The entrance is located at Damböckgasse 4, 1060 Vienna, reservation is not possible. The max. entrance height is 1.95 m.

Alternatively, an entrance height of 2.10 m would be possible at the following garage:
Garage Mariahilf at C&A | BEST IN PARKING
Mariahilfer Str. 96
1070 Vienna
 

From 3:00 pm you can get comfortable in the room. Our check-out time is 11:00 am, by then we kindly ask to have cleared the room. Luggage can be left in our secure luggage room until departure, just ask at reception.

Hotel MOTTO is located in the midst of Mariahilfer Straße, Vienna's longest shopping street and inofficial center. It takes about 19 minutes to walk to the city center, the opera and the Stephansdom. The U3 (station Neubaugasse) runs directly in front of the hotel and takes 5 minutes to Stephansplatz.

The MuseumsQuartier with Leopold Museum, MUMOK, Kunsthistorisches Museum and Naturhistorisches Museum is approximately a 9 minute walk away.

The question is: what would you like to do? Vienna is a city of diversity and unique characters. Fancy art and culture? You've come to the right place. Shopaholic? We got you covered! Undecided? No problem, just drop us a line at hello@hotelmotto.at and we'll make your short trip to Vienna a legendary one.

Tickets for bus, tram, and subway are available via the app of the Viennese public transport or in the vending machines of the subway stations. The nearest station to Hotel MOTTO is Neubaugasse on Mariahilfer Straße.

The Vienna City Card can be purchased directly in the ivie app and used via smartphone. If you prefer analog, you can also print out the card yourself or buy it as a voucher that can be redeemed at all tourist information offices in Vienna. 

The Vienna City Card is valid as a ticket for public transport in Vienna and can be purchased for 24 h, 48 h or 72 h. A transfer from the airport and a 24 h Hop-On Hop-Off tour can also be selected as optional services. In addition to mobility, the Vienna Card offers many discounts for museums, sightseeing opportunities, theaters, and concerts, as well as shopping and restaurants.

Room reservations for young people under the age of 16 are only possible if accompanied by a legal guardian.For young people between the ages of 16 and 18 are only possible with the written consent of the legal guardian including a copy of ID and contact details of the legal guardian. Please contact us directly.